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The purpose of our Safeguarding Policy and Procedure is to ensure that abuse of residents rights is avoided andTo comply with the:Disclosure Barring Service (DBS) requirementsRegulation 18 fo the CQC (Registration) Regulations 2009Protection of Freedoms Act 2012Mental Capacity Act 2005Safeguarding Vulnerable Groups Act 2006And ensure awareness of safeguarding powers and the safeguarding requirements of the Care Act 2014 and the Care and support Statutory Guidance that accompanies this. These requirements replace the “no Secret2 guidance issued in 2000.

Ealing Council who are our Safeguarding Adults Team have their own procedures which we have to follow. We need to report to them any actual or suspected case of abuse.Our Policy mentions the main range of different forms of abuse such as Physical, domestic, sexual, psychological, financial, modern slavery, discriminatory, organisational, neglect and acts of omission and self neglect.Our organisation will ensure that residents are safeguarded from abuse in all these forms and applies to our residents who have needs for care and support, are experiencing, or at risk of abuse or neglect and as a result of those care and support needs are unable to protect themselves from either the risk of or the experience of abuse or neglect.We follows the six principles as set out in guidance of the Care Act 2014:Empowerment – people being supported and encouraged to make their own decisions and informed consentPrevention – it is better to take action before harm occursProportionality – the least intrusive response appropriate to the risk presentedProtection – support and representation for those in greatest needPartnership – Local solutions through services working with their communities.

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Communities have a part to play in preventing, detecting and reporting neglect and abuseAccountability – Accountability and transparency in delivering safeguardingOur organisation ensure that residents are not subject to any forms of abuse. We promote the well-being and a safe and supportive environment. We ensure this through active care planning that involved the resident and their family. The care planning includes the management of risk that is reviewed on a regular basis.Staff who join Downhurst have a DBS and have Safeguarding training and they are responsible to report to the Manager immediately any issues concerning safeguarding, This is turn is recorded and action is taken by the Manager without delay to investigate report to the local safeguarding authorities, police and to CQC.

To meet the requirements of CQC Regulation 13 we must have a zero tolerance approach to abuse, unlawful discrimination and restraint and includes neglect, subjecting people to degrading treatment, unnecessary or disproportionate restraint and deprivation of liberty.We must have robust procedures and processes to prevent residents from being abused by staff or other people they may have contact with when using our service, including visitors. Abuse and improper treatment includes care or treatment that is degrading for people and care or treatment that significantly disregards their needs or that involves inappropriate recourse to restraint. For these purposed “restraint” includes the use of threat of force and physical chemical and mechanical methods of restricting liberty to overcome a person’s resistance to the treatment in question. CQC can prosecute for a breath of some of the this regulation if a failure to meet those parts results in avoidable harm to a person using our service.


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