THE people may be unfamiliar with. These

THE
DENVER AIRPORT

Case
Study I.1

(Page
16)

 

Question
#1

In
what ways should High-Tech Projects be managed differently from Low-Tech ones?

Low-Tech technologies are tech which represent well
established technologies, and people remain familiar with them. These types of
technologies are represented as low-risk to the project. In contrast, High-Tech
technologies are tech which are for the most part new to the market, and people
may be unfamiliar with. These High-Tech technologies include things such as
military defense technologies or very high-tech computers. High-Tech
technologies represent uncertainty and present significant high-risk due to the
presence of uncertainty. These High-Tech projects must be managed by competent
teams and project managers by considering the presence of high-risk.

Question
#2

BAE
Automatic Systems is a reputable high-technology corporation and was familiar
with building automated baggage-handling systems. What might have convinced
them to accept a schedule of 2.5 years for designing and construction of the
baggage-handling system?

From the case study, we find that the entirety of the
project of airport construction was classified as Low-Tech along with the new
automated baggage-handling system. BAE Automatic Systems identified the project
in the same category and failed to consider the risk and uncertainty related to
the High-Tech project. This failure to incorporate the risk during the
selection and acceptance of the project lead to project failure. The reasons
for taking the project may relate to prestige related to the project, or the
financial factors.

Question
#3

If
an NTCP analysis had been done and the profile of the baggage-handling system
identified, what should the project manager have done to help ensure project
success?

Risk of product failure rises directly with the
technical complexity of the project. NTCP analysis provides framework for
analyzing the project based on novelty, technology, complexity, and pace. If
they had used the framework and could have identified the project as High-Tech project,
they could have diagnosed the gaps between their current capabilities and what
is needed to make the project a success. Since, High-Tech projects are subject
to delays, cost overruns, and risks of product failure. They could have asked
for more time or could have planned the contingency plan to handle the
emergency that can arise for not meeting the duration.

 

Question
#4

Explain
how the NTCP model makes provision for 144 different types of projects.

The NTCP model makes provision for 144 projects by analyzing
the retrospect of the root cause of the project. The model uses the simple analysis
and the early adjustment if necessary. This model also looks for the proper management
of the project. The NTCP model of the categories are shown in the diagram given
in the case. Novelty, Technology, Complexity, and Pace have various levels in them.
This represents where the project lies in this term. In example, if we take technological
aspects of the project we see that technology has been classified further into Super
High-Tech, High-Tech, Medium-Tech, or Low-Tech. In this case, the project required
High-Tech rather than Low-Tech, so the point is put on High-Tech. This shows the
level and specifies the project’s requirement. In conclusion, NTCP model’s can support
144 different types of projects since it’s a tool used to classify and emphasize
the requirements within each specific project.  

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