Service strategy is that the core stage of the ITIL service lifecycle. without a solid IT strategy that’s aligned with the organization’s business strategies, an IT service is unlikely to succeed. The ITIL method followed throughout this stage makes all the opposite stages attainable and provides direction for the stages that follow.
The Service Strategy stage cover: the definition of markets, improvement of strategic assets, coaching of guidance, and definition of gives. The provider strategy level gives the preliminary hyperlink among enterprise techniques and IT techniques of the agency. The Service Strategy degree additional includes economic management, go back on investment, carrier portfolio management and demand control techniques.