Introduction Provision of health care at Banner Health aims to improve patient needs. The Arizona based health organization boast over 48,000 staff members and provides broad medical services. Outpatient care, emergency and primary care are some services offered. Polices developed by the organization promote better health patterns in the public.
Operations at the health care organization move along with market needs such as patient growth. Addressing changes in the health care system is critical to Banner Health. Training of health professionals will improve health tends and lower costs (Press, 2002). Readiness of Banner Health to support health of citizens will feature. Analysis and DiscussionNetwork GrowthThe network growth plan of the organization focuses on expanding operations. Additional branches for the health care organization will meet the current gap. Innovation is critical to network growth as the organization improves health care.
Implementing of this policy will pave way for coordination across branches while improving health care patterns. A large network for Banner Health will mean better health care alongside information sharing among professionals. Patient conditions differ and with network growth, the organization will understand scope of health. Formulation of polices provide the organization with a plan to meet health needs. Growth in health demand requires an integrated network to handle changes (Fottler, Khatri & Savage, 2010).
Coordination between the organization and stakeholders in health care sector generated good results. The service charter outlined by the organization will support implementation of health objectives. Nurse StaffingThe success of health care delivery depends on staffing policies adopted by organizations.
Banner Health has adopted a new staffing approach aimed at boosting efficiency. Some departments have poor staffing levels and this affects provision of quality care. The organization oversees employee issues through communication and implementation. Nurse staffing remains critical to enhancing flexibility at the organization. A report by American Nurses Association indicated gaps in delivery of health care because of staffing shortages.
Skill development among nurses is among pressing challenges at Banner Health. Nurse staffing changes such as introduction of shifts reduce fatigue. Employees complain about overworking and management has made a raft of changes to improve the situation (Lineweaver & American Nurses Association, 2014). Operations among nurses need evaluation to manage output. Nurses understand their roles and when challenges arise, implementing polices face setbacks. Staff management principles adopted in the organization encourage collaboration. Patient interests depend on engagement levels among health professionals. Plans on health delivery depend on adoption of effective staffing policies.
Resource ManagementThe resource management factor relates to Banner Health through provision of cost effective care. Banner health has formulated polices to oversee prudent financial management tools such as auditing. Wastages and loopholes come under evaluation hence improving resource utilization. Organizations lose revenues because of poor structures in operation and Banner Health understands risks. Prudent techniques of management can assist in utilization of resources. Health care requires evaluation to understand scope of resource consumption. Management should discuss prudent measures needed to reduce cost problems. The organization has mobilized resources to handle the growing health care sector.
Wastage of resources translates to poor health care. Nurses can perform better when training on resource is availed. Limited information among nurses on resource management shows the delicate situation. Patient SatisfactionBanner Health has made changes in health meant to improve service standards. The organization has developed patient satisfaction benchmarks to measure success.
A high patient satisfaction rate shows the readiness of Banner Health. Employees at the organization undergo training required to improve professionalism. Application of technology is another plan outlined by Banner Health. Information systems developed by the organization have changed operations leading to better outcomes (Press, 2002).
For example, nurses within the organization can share information and forecast patient patterns. Technology at the organization improves service delivery alongside boosting output. Management has developed measures that enhance flexibility among nurses.
Health professionals at the organization receive training concerning patient satisfaction and addressing challenges. Teamwork coordination evidenced at Banner Health aims to spearhead better health outcomes among patients.Complaints from patients have seen the organization make changes. Problems in health implementation have paved way for restructuring.
Development of a service delivery benchmark have supported promotion of health. Techniques such as sharing information among nurses have bridged the gap in the market. Availing technology is set to provide access to data required for decision-making. Comparison between Banner Health and Singapore AirlinesSingapore Airlines ranks among top flight companies in the world concerning service delivery and customer management. The leadership at Singapore Airlines comes first among factors contributing to the success of the airline company.
Management of Singapore Airlines uses an inclusive approach of leadership to manage issues. The organization understands the importance of leadership in supporting operations. Senior members of staff at Singapore Airlines explore strategic options that align with the mission of the company.
Banner Health strives to meet patient needs but still needs to make policy changes (Fottler, Khatri & Savage, 2010). The organization faces challenges in promoting customer service such as poor training and bureaucracy. Strategic alternatives developed by Banner Health have not met expectations given the current problems faced in the market. Organizational culture comes second with respect to Singapore Airlines.
The company embraces an open organizational model where employees from diverse backgrounds work. The organization has developed measures required for promoting employee coordination and innovating. For example, the company allows employees to propose ideas meant to make operations better. Management has developed a good relationship with staff members.
The organizational culture at Banner Health relates to socialization among staff members and patients. Engagements between patients and health care professionals meets required standards given the positive influence accomplished. Nurses at Banner Health benefit from warm relations with management leading to better output. Team cohesion activities at Banner Health play a role in motivating employees to meet patient needs. Learning is the last comparison between the two organizations. Singapore Airlines emphasizes on training employees. Singapore Airlines invests in employees to build on the promise of excellent customer service.
Management believes that empowering employees improves health. Banner Health promotes learning through employee seminars where experts provide guidance. Customer service is the objective of learning at the organization and generates good results. Singapore Airlines changed its customer service model to fit in the current market situation.
ConclusionThe evaluation shows capability of the organization to meet health care needs. Areas such as nurse staffing, network growth and resource management highlight readiness to manage health issues of the next decade. Comparison between Singapore Airlines and Banner Health has shown their differences.
The comparison has highlighted strategic differences between the two organizations and implications on service delivery.