IN-ROOM and needs. Guest’s satisfaction should have to


In the age of
luxury and innovation guests have the power of choosing hotels and rooms
according to their satisfaction and needs. Guest’s satisfaction should have to
be fulfilled in return to the price they are giving for staying in a hotel or
what a guest expects from hotels in return of the price guest are paying for
staying in a hotel should be fulfilled by the staff of the hotel.In today’s luxurious world guest’s want
all the luxurious amenities at their doorstep

No guest will
ever want the service because of which he/she never wishes to come again to
that hotel or to stay in that room. Decorating and maintaining room is one of
the main and major aspects or responsibility of hotel and staff .room should be
decorated and maintained in such a way that t should make the guest feel like it is worth the money they are
paying and there are no possibilities of
any work done in wrong way. Not only maintaining and decorating a room is an important
factor in guest satisfaction in today’s world but keeping all the amenities in
front of the guest is the most important factor in keeping guest happy and most
alive in the room. Nobody will ever pay a hotel a higher price to stay in a
room where there will be no amenities and services provided to them. The higher
you charge the more you give to the guest is the main motive of hotels they
keep now day’s.  With the huge amount of
competition between hotel industries, it’s essential for hotels to give their customer’s or guests the
experience they had never taken before. In today’s innovative world there are
many applications that have  been used by
the customer’s to search and decide for a hotel by seeing amenities, comfort, user reviews, customer
ratings, location, services etc many more as it has become more necessary for
hoteliers to offer guest a mind blowing experience, and sufficient room amenities
and services .this not only helps to rate you hotel in a higher position but
also helps to attract new guests/customers and also to increase positive
reviews given to our hotel by the guests which are
very important in today’s online market. High-end hotels have more facilities
and differentiation, but the simplest way of differentiation is the quality of
products and services provided or offered to the guests. The amenities that
guests look in a room they are staying and paying are listed below.












Strong and robust wife

The days when
hotels used to charge for wife are gone. However,
the problem is not just for the bills of wifi it’s about speed and
accessibility. With guests bringing more and more devices to the hotels and
rooms, it’s imperative that hotels can provide internet access to the guests
with high-speed internet and strong
signal. Most of the guest’s now days are younger in age and are carrying many
gadgets along with them.

Nothing is more
frustrating for a guest to have a poor signal of wifi with a poor speed that
simply doesn’t work for the business profile tourist. Wifi is a huge part of
people’s lifestyle nowadays. Having
strong and robust wifi throughout the hotel is certainly one way to increase the number of guests in future. Most
people would choose to stay at a hotel with strong wifi over any other in-room amenity.  


Complimentary refreshments

The mini bar and
coffee shop are the places in a hotel where all the customers and guests spend
their most of the time in a hotel. And they were also the huge money making
market long years ago, however, it is important
for hotels to recognize that charging a high amount of money for a water bottle
in inconsiderable and disheartening for guests. After a long transit guests who
are offered free water bottles and condiments or compliments or coffee will be
revealed when they arrive at their room creating a strong and long lasting
first impression on the guest.

While cheap and
simple offering complimentary refreshments can significantly
increase their customer satisfaction and guest rating? In today’s world, nothing attracts the customer but offering
the free compliments to the customers or guest. It is indirect of marketing their property in a good manner. It also
helps to attract new guest and make a strong homely bond with the old guests.


Quality toiletries

There have been
cases where people have to spend at least
five minutes to remove the packaging from a small piece of a cheap soap in a
hotel bathroom, which has been both inconvenient and annoying. So it’s also
necessary for the hoteliers to provide
their customer quality toiletries and which should look convenient and a highly standardized. Most of the guests don’t
bring soap and towels along with them so providing them with the high quality of soap and toiletries will create
a perfect impression on guests and also will encourage them to come next time.

Some hotels have even looked at adding high-quality personal grooming products such as
hair dryer, straighter etc. Guests have become accustomed to small towels and
cheap soap, so surprising them with high-quality
toiletries will certainly leave them feeling clean and refreshed.


Electricity outlets




With the need to power, an increasing number of devices and
laptops and mobiles hotels need to be generous and strategic with electricity
sockets they offer their guests. Many hotels don’t have adequate electrical outlets or have outlets that are inconvenient
and hard to access. There should be at least two free electricity outlets on
each side of the bed so guests can charge town of their devices at the same
time. For family sized rooms, the more the better.

The frustration
that comes with inadequate electricity outlets, particularly for business
profile guests, is enough for them to leave negative feedback and it will never
be good for a hotel or to their marketing purpose and will put in danger the
impression of the hotel n front of the guest and will surely create a bad
impact on future guests.


Interactive information and entertainment

While streaming
services like Netflix, hot star, Hulu, voot are becoming rather popular, guest’s still
like to watch TV like they do at home. Most probably the business profile guest
doesn’t have the time to watch TV’s and
use their mobile phones for surfing and entertainment, but the guests coming
for relaxing and as a tourist have a
plenty of time and want a number of variety
in TV’ and entertainment. Offering big high-resolution
televisions with a wide range of channels is important for hotels to ensure
their guests can enjoy at least the same entertainment services as they do at

IPTV systems like lifestyles can deliver strong
signals over the internet and allows guests to watch live TV, catch up TV, and pay-per-view so they don’t miss out any of
their favorite shows or any of the programmers they normally watch at home. In
addition to this, systems like lifestyle panel also offer features such as
guest messaging, things to do, recommended restaurants, and all the hotel
information and facilities, all from a single to user interface on the hotel’s
in-room TV.


Some exclusive in-room amenities offered to business travelers
are a well-lit desk area and high-speed
internet access in every room. Select hotels offer printer on service, which
enables guests to send print jobs from their laptops directly to the hotels 24
hour’s complimentary business center.
Some hotels have introduced in-room safe big enough to fit a laptop with its
own charger inside. Communication is as important as comfort for the guests.
Some hotels have added two phone lines, cordless phones, and speakerphones.
As an added extra, at checkout, corporate guests receive a gift like a teddy
bear to take home to their children.

franchise business can flourish by focusing on the comfort of their guests, and
provide progressive room amenities and
business tools that enable them to achieve personal fulfillment and
professional success while traveling.


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