Definition of workforce diversitySimilarities and differences among employees in terms of age, cultural background, physicalabilities and disabilities, race, religion, sex, and sexual orientation.http://www.businessdictionary.com/definition/workforce-diversity.
htmlFor example:- Last year in month of july i start working at restaurant as a chef. For first twoweeks everything was going well. And on third week the restaurant manager hired one more guyas a kitchen helper. And that guy was quite older than me, and he belongs from Pakistan. So, as akitchen helper his job duties was to wash the dishes, cut the vegetables and help me preparingmeal, when the restaurant get busy. But, due to some reason that guy do not like to do the workthat i asked him to do or don’t like to help me. And one day he start shouting on me, and saidyou cannot give me the order to do something just because i am new to this restaurant.
And askme to look at the age difference that we have.So, i think that this kind of diversity among employees can decrease the efficiency level ofemployees, as in my case that older would not feel comfortable while working with the youngemployees.Chapter 2Definition of valuesValues are beliefs or ideals shared by the members of culture about what is good or bad anddesirable or undesirable.
http://www.businessdictionary.com/definition/values.htmlFor example :- In our society there are some groups of people who don’t like to use animals astheir food or they don’t like to kill them.
The one of the reason that one of my vegetarian friendtold me about that when we take the meat into your body, that meat is infused with the emotionsof the animals and that you are also taking in the pain and fear connected with how that animaldied. Where as on the side for some people it’s an regular part of their dinner.Chapter 3Definition of perceptionIt is the ability to see, hear, or become aware of something through the senses.Examples:- As in the last year i start working at gas station.
I usually work during the night shiftstheir. And one day what i found that the guy who works during the day time didn’t completes hiswork task. And this same thing will happen again after time. And when i asked him the reasonfor not completing the job properly, he explained that he is behind on his mortgage and his wifeis also pregnant, and that’s why he would not be able to focus on his work. Until that day i wasperceiving that he was lazy. Because i don’t know his problems.Chapter 4Definition of attitudesIt’s tendency to respond positively or negatively towards a certain idea, object, person, orsituation.http://www.
businessdictionary.com/definition/attitude.htmlIf i have positive attitude then i would like to pay attention to the good, rather than bad in people,situation or in certain events. A simple example is when i am having a very bad run of luck butstill i say “good morning” rather than “what’s so good about this morning”. And on the otherside if i have a negative attitude, then no matter that how much power or wealth i have, i am stillgoing to complains about everything.Chapter 5Definition of motivationInternal and external factors that stimulate desire and energy in people to be continuallyinterested and committed to a job, role or subject, or to make an effort to attain a goal.http://www.
businessdictionary.com/definition/motivation.htmlFor exampleAt my current job, if want to learn more about the customer interaction then i would prefer dayshift’s. And the company would set my schedule accordingly.
This is called an intrinsicmotivation. Because no any external factor force or motivate me to learn more about thecustomer interaction, as it’s my personal decision.On the other side, if i want to get paid more than i would prefer night shift. And this would be anextrinsic motivation. Because in this case money is considered to be external factor, thatmotivates me to work during night’s.