Wireless that contribute to total quality management. Chemical

Wireless technology has been widely used in industrial processes because of its benefits that contribute to total quality management. Chemical and manufacturing industries have particularly used wireless technology because it adds value to the industries. Like other information technologies, wireless technology has many business related benefits, which include contributions to “customer service, finance, sales and marketing, information and technology operations, and operations management” among others (Baltzan and Philips 7).

These benefits help in achieving cost effectiveness, higher customer satisfaction, business growth, and improved competitiveness (Baltzan and Philips 7). Chemical and manufacturing companies use wireless technology to enhance their efficiency in time utility. This is because the technology helps in saving time, facilitating faster response, and improving productivity (Baltzan and Philips 7).

Other manufacturing applications that benefit from the technology

Other manufacturing applications that benefit from wireless technology are branding and packaging applications (Baltzan and Philips 7).

Why they benefit

The two applications benefit from wireless technology because they form part of the manufacturing industry (Baltzan and Philips 7).

Business benefits of wireless technology in finance and investments

Business benefits of information technology are also realized in the finance and investments sector. Finance and investments involve activities for enhancing an enterprise’s worth through financial avenues and information technology helps in monitoring trends and changes in market factors. The use of wireless technology to gather information about a target market is therefore important in identification of new products and market segments (Baltzan and Philips 7).

Other recommended application

Other suitable applications for finance and investments include internet applications through mobile phones and computers (Baltzan and Philips 7).

Reason for recommending the applications

This is because the technologies are significantly effective in enhancing communication and tracking online information (Baltzan and Philips 7).

Business benefits and challenges of using wireless technology in retailing

Retailing has also been a major beneficiary of the wireless technology. Economic benefits, derived from time and operational efficiencies, have been realized in the sector as the technology is used to facilitate communication in retail enterprises. Using the technology in stocktaking has also enhanced their advantage through time efficiency and accuracy in records keeping.

Economic implications of wireless technology have however been its major disadvantage with its high installation cost making it too expensive for some retailers. This has limited its use. Complications in supply chains have also imposed a disadvantage on application of wireless technology due to the incompatibility (Baltzan and Philips 81, 82).

Other applications that might be beneficial to consumers

Like parties to financial and investment sector, retailers and consumers can alternatively use internet services through mobile phones and computers to facilitate communication (Baltzan and Philips 81, 82).


Mobile phones and modern computers have even better communication facilities than the wireless technology (Baltzan and Philips 81, 82).

Suitable substitute for HP pocket PC

Suitable equipment that Celanese would have used, as a substitute to HP pocket PC, is GPS. The system that was developed four decades ago is faster. It is suitable because it identifies object locations. It is also more efficient because its communication system is initiated from a centralized point (Baltzan and Philips 174, 175).

Features of HP pocket PC

Features of pocket PC include processor, storage capacity, and games. The processor and storage features allows for creation and transmission of information from one point to another (Baltzan and Philips 174, 175).

New possible devices

New devices that can be used for better services today include GIS, mobile phones, and LBS technologies. LBS also track location of objects while mobile phones provide instant communication. The new technologies are therefore more efficient than the HP pocket PC (Baltzan and Philips 174, 175).

Cost of RFID tags

There exist varieties of radio frequency identification tags at different costs. The costs and choice of a particular tag depends on its features.

Implication of RFID cost on its use by retailers

Availability of a wide range of prices for RFID tags means that more retailers are able to afford the tags. There is, therefore, a wide application of the technology among retailers (Baltzan and Philips 187).

Works Cited

Baltzan, Paige, and Philips, Amy. Information Systems. California, CA: McGraw-Hill Professional, 2011. Print


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