A good material and supplier quality management would affecta company’s performance. By using a good quality management, it can increasethe quality of the products delivered to the customer and increase the customersatisfaction and loyalty.
In other words, a fully recognized and implementedquality management system will satisfy the customer by meeting theirrequirements, and will thus magnify the trust of the customer. Attainingcustomer satisfaction is a great accomplishment for the company that will helpin gaining the market share, as existing customers act on the company’s behalfto bring in more customers.Other quality management system advantages include propermanagement of project risks and costs, and identification of developmentprospects. This also results in an improvement in market share and reputation,and ability to react to industry opportunities.Implementing a quality management system can assist toachieve more flexibility in the project, and improve the effectiveness in theresources and time usage.
Besides, improved production is attained due toproper evaluation methods being employed, and better training of the employeesand suppliers. A strict process control is focused towards performanceconsistency and less scrap. This not only decreases the time required to fixerrors but makes it less necessary to employ a team of quality assurance staff.Besides reduces defects and waste, which reduces productioncosts in a business. As teams gather to identify and eliminate weaknesses inthe business, the company continues to enjoy reduced costs and higher profit.Quality improvement teams can reduce defects and lead time, and identifyrepetitions in the production process that can significantly increase theprofit the company gains.The quality management system emphasizes the issues relatedto operations management.
This supports regular communication between projectdepartments or groups and promotes harmony. All these factors contribute toimproved quality, and customer satisfaction.Quality is measuredcontinuously due to the proper procedures that make sure the immediatecorrective efforts on the occurrence of defects. Since efforts are focusedtowards quality products, rework is minimized.
This decrease in rework willincrease the customer confidence and an increase in the market share.