. A stakeholder is defined as “a set of people who have a strong interest in how something in our society is done” (Knickman et al, 2015, p 8). In this scenario, both the CFO and Emily could be considered to be stakeholders. This can be assumed based on the knowledge that a stakeholder usually has the power to influence what happens, which both of these people have. The CFO has the power to influence the system because they are high enough up in the company that they will be able to implement whichever new healthcare system they choose based on Emily’s input. Which leads to Emily’s role has a stakeholder; Emily has the power to report back to the CFO in whichever manner she chooses. Her report will ultimately influence the result of the changes implemented by the CFO. Both the CFO and Emily hold a strong interest in the new system; Emily is in charge of Human Resources so she will have to deal with the aftermath of the change because she will have to help people sign up for the new healthcare system and she will have to help maintain the wellbeing of the employees with that change, while the CFO is interested in the bottom line of the company so her interest is in finding a financially sound solution. 2. There are five key groups that are influential stakeholders in the health care system, consumers, providers and health care professionals, employers, insurers, and public policy makers. First, consumers, or the patients, are the “center of the health system” (Knickman et al, 2015, p 9). In the health care system, consumers are influential stakeholders because they demand change when dissatisfied, and they maintain policies when satisfied. Next, providers and health care professionals are the ones that work in the system and influence health care by selecting insurances to be associated with, choosing who to be employed by, and deciding which type of facility to work with/for (hospital or small provider institutions). Third, employers influence health care because they are the ones that choose the insurance policy options for its employees and their family members. Insurers are influential because they set the bar for policy pricing and what is included in medical policies. Finally, public policy makers are the ones that decide what laws and regulations everyone (insurers, employers, consumers and providers) have to abide by. In this scenario, the employer and consumer are involved. The employer is the chain of stores in Alaska, and they are influencing the consumer, all of the employees and their dependents that are involved in the company. Knickman, J.R. & Kovner, A.R. (2015). Jonas and Kovner’s Health Care Delivery in the United States (11 ed,). New York, NY: Springer Publishing Company.


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