2580640-53721000 its doors for business in Hong Kong,

Higher College of Technology
Business Department
Financial Institutions & Services
International Commercial Banks in Oman
Done by: Shatha Al-Riyami, Zuwaina Al-Harthi
Asma Al-Raisi, Dhuha Al-Aghbari
Section: 2
Introduction of Commercial Banks:
Commercial banks do not create money; they are simply the intermediaries that move money from the capital markets to businesses.

Commercial banks offer services such as: trade finance, project finance, foreign exchange transactions and trading.

Without commercial banks, the international finance and import-export industry would not exist.
List of International Commercial Banks in Oman:

Bank Beirut.

National Bank of Oman.

Oman International Bank.

Habib Bank.

Bank of Baroda.

National Bank of Abu Dhabi.

HSBC is one of the world’s biggest banking and financial services organizations. They deal with more than thirty-eight million customers through 4 global businesses:
Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, and Global Private Banking.
With around 3,800 offices worldwide, they aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to bloom, and ultimately helping people to fulfill their hopes.

Company’s history
HSBC was established in 1865 to finance trade in the midst of Europe and Asia.

For over one hundred fifty years they have connected customers to opportunities.

HSBC was born from one plain idea – a local bank serving
International needs.
In March 1865, HSBC opened its doors for business in Hong Kong, and
Today they serve more than 38 million customers worldwide in
66 countries.

The experiences of the past 150 years have formed the character of
A glance at their history explains why they believe in capital strength,
in strict cost control and in building long-term relationships with
HSBC has weathered change in all forms
– Revolutions, economic crises, advanced technologies –
and adapted to survive.

SBC Holdings plc. is a Britain based multinational banking and financial services holding company. It is the seventh biggest bank in the world, and the largest in Europe. HSBC traces its origin to a Hong in Hong Kong, and the current form was established in London by the Hong Kong and Shanghai Banking Corporation –
to act as a new group holding company in 1991. The origins of the bank lay mainly in Hong Kong and to a lesser extent in Shanghai, where branches were first opened in 1865.The HSBC name is borrowed from the initials of the Hong Kong and Shanghai Banking Corporation. The association was first formally incorporated in 1866. The company continues to see both the United Kingdom and Hong Kong as its “home markets”.

HSBC has around 3,900 offices in 67 countries and territories across Africa, Asia, Oceania, Europe, North America, and South America, and around 38 million customers. As of 2014, it was the world’s sixth-largest public company.


-395605-42291000HSBC in Oman
HSBC has been present in Oman since 1948 and for two decades was the only bank operating in the country. In 1970 it assisted in the first matter of the Omani currency.

Over the years the bank has delivered a number of “firsts” for Oman, including being the first to offer ATMs, provide international ATM cash withdrawals, introduce an online banking system, and offer commercial electronic banking.

Today HSBC Bank Oman provides a wide range of banking services for the pair corporate and retail customers.

HSBC has developed a network of branches located throughout Oman to support their customer’s needs and wants.

Main Office: Bait Al-Falaj
Head office: Al-Khuwair
Other Branches in Muscat:
Al-Qurm, Muscat City Center, Minaa’ Al-Fahal, Ruwi High Street, Madinat Al-Nahda, Quriyat, Seeb, Al-Khoudh ; Azaiba.

Other Branches;
Al Batinah | Al Dhakiliya | Al Dahirah | Al Sharqiya | Dhofar.

Increase mortgage market share, grow there commercial customer base, and improve customer service.

Gain market share and deliver growth from there international network.

Improve their customer service by investing further in technology.

Simplify the organization and invest in future skills.

HSBC Holdings Vision:They aspire to be one of the world’s great specialist banking groups, driven by commitment to their core philosophies and values.

Mission:Through an international network linked by advanced technology, including a rapidly growing e-commerce capability, HSBC provides all-inclusive range of financial services: personal financial services; commercial banking;corporate, investment banking and markets; private banking;and other activities.

Services Offered:
Personal Loans
HSBC Personal Loans start from 4.6% with no insurance required.

Loan amounts up to OMR 80,0003
More great benefits:
Flexible repayment periods from (12 to 120 months).
Loan Buy-Out Facility – they have an easy process that will help you transfer your existing loan with another bank to HSBC.

Home loan
Loan to Value Interest rate Repayment period
Up to 80% Starting from 4.5% a year Up to 25 years for villas & townhousesUp to 20 years for apartments
You can ONLY get a HSBC home loan if:
You’re an Omani national /
If Non-Omani your age should be between 25 – 60 (men)/ 55 (women).

Minimum salary of OMR 500.

HSBC Advance
What is HSBC Advance?
Is a priority banking service that supports you in managing your finances now ; to get you where you need to be in the future.

Facilities of the HSBC Advance:
Day to day banking:
Free cheque books.

See all your HSBC accounts on one screen ; make free instant transfers worldwide.

24/7 banking through Phone Banking.

Free Access to the Plaza lounge at Muscat airport.

Entertainment ; Shopping:
Get the exclusive HSBC Entertainer Mobile App with over 8,000 ‘Buy 1 Get 1 Free’ offers.

Special discounts and offers worldwide.

Recommendation and Conclusion:
To play their pricing strategy very carefully.

To integrate the latest feature of modern technology in their operational strategy to get the competitive advantage.

To attract the lower and the mid-level customers redesign product with additional facilities.

4257675-7366000-4356103408207Bank of Baroda
00Bank of Baroda

Introduction and Evolution: Bank of Baroda also called BoB is an Indian state- owned banking and financial services company hard-featured in Vadodara (earlier famous as Baroda) in Gujarat, India. It offers banking products to meet the banking desires of people.
Entrenched in 1908 in Baroda as a private bank and following nationalization by Government Bank of India, it became a wholly-owned Government in 1969. Bank’s head workplace is in Baroda and the company office is in Mumbai.
It is the second biggest bank in India, offers a range of banking products and financial services to corporate and retail customers through its branches and through its specialized subsidiaries and affiliates.The bank was founded by Maharaja H.H. on 20 July 1908 in Gujarat.
It all started with a grandiose of Maharajas of Baroda.

On 20th July 1908, under the corporation’s act of 1897, and with a paid up capital of Rs10 Lakhs started the legend that has now translated into a sturdy, trustworthy financial body, the bank of Baroda.

No history is complete without mention of tis heroes, mostly standard folks, who turn in extra-standard performances and contribute to building an institution. Over the years, there have been thousands of such people. The bank salutes these “unknown soldiers” who turbulently helped to produce the legend of Bank of Baroda.

There were also the leaders, both corporate and royal, who provided the vision and target hunting the Bank through path blazing years, and departing, left behind footprints on the sands of time.
Company Profile:
The Bank has presence in world’s major financial centers in New York, London, Brussels, Dubai, Singapore and Hong Kong.

With over 5000 branches globally and staff strength of over 42,000 Bank of Baroda has proceeded to hold its authority position among the nationalized banks.
The Bank appreciates solid fundamentals, large franchise value and great brand image. Story of BOB is scripted in corporate wisdom and social pride. It is a story made in private capital, princely patronage and state ownership.
The bank won best public Sector Bank Award at MCX and CNBC – TV18, India’s number one business medium displayed for the first time, the India best banks and finance Institutions Awards to felicitate India’s best financial professionals for their contribution in building a robust financial system in 2011.
The bank is the first among public sector Banks in India, to introduce and implement extended operating hours like twelve Hours banking and twenty-four Hours Banking. The bank also introduced the special idea of Happy Hours banking which is purpose is to encourage customers to avail certain services throughout lean business hours of the branch by providing them incentives, gifts likewise as concessions in commission charges.
Third largest public sector bank in India, after State Bank of India and Punjab National Bank.

Founded in 1908
Headquartered at Baroda (Vadodara)
It has total of 4283 branches including 111 overseas
Has a total staff of 43578
CMD OF Bank Baroda is S S Mundra
To be a top ranking National Bank of International Standards committed to augmenting stake holders “value through concern, care and competence”.

To be the most trusted Emerging Bank, partnering Ghana’s economic transformation through care, concern and competence. Ensuring growth with compliance.

Hong Kong
Africa Republic of South Africa
Sultanate of Oman
United Arab Emirates
United Kingdom
United States of America
Indian Branches Locator
Trinidad and Tobago
Given below is the list of services offered by the Bank of Baroda:-
Retail Banking
Rural Banking
Wholesale Banking
SME Banking
Wealth Management
Product Enquiry
Internet Banking
NRI Remittances
Baroda e-Trading
Interest Rates
Deposit Products
Loan Products
ATM / Debit Cards
Products and Services:
Personal banking:
Personal banking is a form of investment where the products and services a bank is offering are customized to meet the needs of the customers. Personal banking offered by bank of Baroda to its customers encompasses a range of products and services. The two main categories of personal are deposits and advances.

The type of deposits offered the banks are of two types;
Demand deposits
Term deposits
Home loans
Car loans
Educational loans
Gold loans
NRI services:
Bank of Baroda a red carpet welcome to all NRI to bank with us. As a premier nationalized bank in India, with comprehensive banking experience World- wide, and by virtue of our consistent track record of profit making since1908, Bank of Baroda are confident of meeting all your banking requirements. Convenience of the internet. Internet banking enables the customers to carry out his online bank transaction.

Mobile banking:
Mobile banking could be a service provided by Bank of Baroda through that a client will do restricted banking transactions from anyplace and at any time. These facilities may be availed by the client by using the Bank of Baroda app on their mobile phone.

ATM services:
Bank of Baroda offers their customers convenience of over 26,000 ATMS in India, the largest network in the country and continuing to expand fast.

It has the objective of serving its customers in the best way to meet all of their expectations, moreover working hard to satisfy them.
Bank of Baroda provides all the banking services that are needed to assist their customers.

Bank of Baroda is following an ambitious overseas expansion plan and is in the process of identifying/opening a lot of overseas centers for increasing its international presence to serve its forty-three million international customers in still better way.

From what we presented before we predict that this bank is one amongst the most effective banks and it has a branch in Ruwi if you want to know more about it, give it a visit!
The bank has a wide customer’s base, so the bank ought to focus on this to retain its customers
The majority of customers are satisfied; however, the bank should target on the rest of the customers who are not satisfied.
The customers are aware of the banks services however; the Bank should try to create more awareness among people. Bank of Baroda should lay more advertisements, both in print as well as in other media for this purpose, to make more people know about it.



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